The assignment is planned to be carried out in 12 months, starting with February 2022. At the end of this period, Office for information technologies and eGovernment will be ISO27001 and ISO20000 certified, the amendments to the Serbian relevant legal framework will be drafted in order to harmonise it with the related EU legal framework and a number of public administration institutions will have a clear roadmap towards the future ISO27001/ISO20000 certification.